TickM

Last updated: April 17, 2026

Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you and Saberin Software, LLC, a New York limited liability company (“Saberin,” “we,” “us,” or “our”).

These Terms govern your access to and use of TickM, Saberin's time tracking software, including our website, applications, and related services (collectively, the “Service”).

By clicking to accept these Terms, creating an account, starting a trial, purchasing a subscription, or otherwise accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you are using the Service on behalf of a company or other organization, that organization is the customer under these Terms, and you represent that you have authority to bind it.

These Terms include our Privacy Policy, which is incorporated by reference.

1. Eligibility and Authority

You may use the Service only if you are at least 18 years old and legally able to enter into a binding contract. If you create or use an account for a company or other organization, you represent that you are authorized to act on its behalf and accept these Terms for it.

2. The Service

TickM is a time tracking software service that allows users to record time, organize work by project or client, and generate reports and related information.

We may update, improve, modify, or discontinue features of the Service from time to time. Some features may depend on the subscription plan you select. If we make a material change that significantly reduces the core functionality of the Service, we will use reasonable efforts to provide advance notice where practicable. We may also suspend or limit access to the Service as needed for maintenance, security, legal compliance, or to prevent harm to the Service, us, or other users.

3. Accounts and Users

You must provide accurate and complete information when creating an account and keep that information up to date.

You are responsible for:

  • maintaining the confidentiality of your login credentials;
  • all activity that occurs under your account;
  • all users you invite to or allow to access your account; and
  • making sure your users comply with these Terms.

You may not share login credentials between users or allow more than one person to use the same user account unless the Service expressly allows it. You must notify us promptly at hello@tickm.com if you become aware of any unauthorized access to your account or any other security incident involving the Service. We may require you to change passwords, restrict access, or suspend accounts if we reasonably believe an account has been compromised or is being used in violation of these Terms.

4. Subscription Plans, Billing, and Taxes

4.1 Paid subscriptions.

TickM offers paid subscriptions on a per-user basis. By selecting a paid plan, you agree to pay the fees for the plan, billing cycle, and number of users you select. Unless we state otherwise, subscription fees are charged in advance on a recurring basis, either monthly or annually depending on your selected plan.

4.2 Auto-Renewal.

Your subscription automatically renews at the end of each billing period unless you cancel it before the renewal date. By purchasing a subscription, you authorize us and our payment processor to charge your payment method on a recurring basis for applicable subscription fees, taxes, and any other amounts you authorize.

4.3 Changes to users or plans.

If you add users or upgrade your plan during a billing period, we may charge you immediately or prorate the additional fees for the remainder of the current billing period. If you remove users or downgrade your plan, the change may take effect at the start of your next billing period unless we state otherwise. We do not provide refunds or credits for unused time, removed users, or downgraded plans during a billing period, except as required by law.

4.4 Taxes.

Fees do not include applicable taxes, levies, duties, or similar governmental assessments, including sales, use, VAT, GST, or withholding taxes, except taxes based on our net income. You are responsible for paying all such taxes associated with your purchase or use of the Service.

4.5 Payment processing.

Payments are processed by third-party payment processors, including Stripe. We do not store your full payment card details. Your payment may also be subject to the terms and privacy policies of the applicable payment processor.

4.6 Failed payments.

If a payment is declined, overdue, or otherwise not successfully processed, we may suspend or terminate your access to the Service until payment is received.

4.7 Price changes.

We may change our pricing from time to time. If we do, the new pricing will apply no earlier than your next renewal term after we provide notice.

5. Free Trials and Promotions

We may offer free trials or other promotional access to the Service. Trial offers may be subject to additional terms presented at signup. Unless we clearly say otherwise, a valid payment method may be required to start a trial. If you do not cancel before the trial ends, your trial will automatically convert to a paid subscription for the plan you selected, and we will charge your payment method accordingly. We may modify, limit, or end a trial or promotion at any time, to the extent permitted by law. Trial accounts may have limited features or functionality. If you do not convert to a paid subscription, we may delete trial data after a reasonable period.

6. Your Right to Use the Service

Subject to these Terms and your payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right during your subscription term to access and use the Service for your internal business purposes. This is a subscription to use the Service, not a sale of software or any transfer of ownership rights. We reserve all rights not expressly granted in these Terms.

7. Acceptable Use and Restrictions

You agree not to, and not to allow others to:

  • use the Service in violation of any applicable law or regulation;
  • use the Service to infringe, misappropriate, or violate the rights of any person or entity;
  • upload, submit, or transmit unlawful, harmful, fraudulent, defamatory, obscene, or otherwise objectionable content;
  • upload or transmit malware, viruses, or other harmful code;
  • interfere with or disrupt the integrity, security, or performance of the Service;
  • attempt to gain unauthorized access to the Service or related systems or networks;
  • reverse engineer, decompile, disassemble, or otherwise attempt to discover source code, object code, or underlying ideas or algorithms of the Service, except to the extent such restriction is prohibited by law;
  • copy, modify, create derivative works from, sell, resell, lease, license, distribute, or exploit the Service except as expressly allowed by these Terms;
  • access the Service to build a competing product or service;
  • scrape, data mine, or use automated means to access the Service except through features or tools we expressly provide; or
  • bypass or exceed any usage limits, security measures, or access restrictions of the Service.

We may investigate violations of this Section and take any action we reasonably believe is appropriate.

8. Customer Data

As between you and Saberin, you retain ownership of the data, content, and information you or your users submit to the Service (“Customer Data”).

8.1 Permission Granted to Saberin.

You grant Saberin a limited right to host, store, reproduce, process, transmit, display, and otherwise use Customer Data as necessary to:

  • provide, maintain, and support the Service;
  • secure and monitor the Service;
  • prevent fraud, abuse, and security threats;
  • back up and restore data;
  • comply with law and enforce these Terms; and
  • improve the Service using aggregated or de-identified information.

8.2 Your responsibilities.

You are responsible for:

  • the accuracy, quality, and legality of Customer Data;
  • obtaining all rights, permissions, notices, and consents needed for us to process Customer Data under these Terms;
  • your use of the Service, including how you collect, track, and manage employee, contractor, or other user time data; and
  • compliance with all laws applicable to your business, including employment, wage-and-hour, privacy, monitoring, and recordkeeping laws.

Saberin does not provide legal, HR, payroll, tax, or compliance advice in association with this Service.

8.3 Privacy.

We handle personal data as described in our Privacy Policy. If and to the extent we process personal data on your behalf, you agree that our Data Processing Addendum, if made available by us, will apply.

8.4 Usage data.

We may collect and use information about how the Service is accessed and used, including technical and usage data. We may use this information to operate, secure, improve, and support the Service. We may also use aggregated and de-identified data for analytics, benchmarking, product improvement, and other lawful business purposes, so long as that data does not identify you or any individual.

8.5 Data export and deletion.

You are responsible for exporting any Customer Data you want to retain before cancellation or termination of your account. Data export features may vary by plan. After cancellation or termination, we may delete Customer Data after a reasonable retention period, except where we are required by law to retain it.

9. Confidentiality

During your use of the Service, either party may receive non-public information from the other that is identified as confidential or that reasonably should be understood to be confidential (“Confidential Information”).

The receiving party will:

  • use the other party's Confidential Information only as needed to exercise its rights or perform its obligations under these Terms; and
  • protect it using reasonable care.

Confidential Information does not include information that:

  • is or becomes public through no fault of the receiving party;
  • was already lawfully known to the receiving party without restriction;
  • is lawfully received from a third party without restriction; or
  • is independently developed without use of the other party's Confidential Information.

A party may disclose Confidential Information if required by law, subpoena, or court order, provided it gives notice when legally permitted to do so. Customer Data is your Confidential Information.

10. Third-Party Services

The Service may integrate with or rely on third-party products, services, websites, or content. Your use of third-party services may be subject to separate terms between you and the third party. We are not responsible for third-party services, including their availability, security, accuracy, or how they handle your data. Without limiting the foregoing, analytics and related technologies used in connection with our website or Service are described in our Privacy Policy or any applicable cookie notice.

11. Ending TickM Subscription Service

11.1 Cancellation by you.

You may cancel your subscription at any time through your account billing settings or by contacting us. Unless we state otherwise, cancellation takes effect at the end of your current billing period, and your subscription will not renew after that.

11.2 Suspension or termination by us.

We may suspend or terminate your access to all or part of the Service immediately if:

  • you fail to pay amounts when due;
  • you materially breach these Terms;
  • your use of the Service creates a security risk or may harm the Service or other users;
  • we reasonably suspect fraud, abuse, or unlawful activity; or
  • we are required to do so by law or a government authority.

Where appropriate and practicable, we will try to give you notice and an opportunity to resolve the issue before suspension or termination.

11.3 Effect of cancellation or termination.

Upon cancellation or termination:

  • your right to access and use the Service ends;
  • we may disable your account and delete Customer Data after a reasonable retention period; and
  • any fees already paid are non-refundable except as required by law.

Termination does not relieve you of any obligation to pay amounts already owed.

12. Intellectual Property and Feedback

The Service, including its software, design, text, graphics, interfaces, trademarks, logos, and other content, is owned by Saberin or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you by license or otherwise. If you choose to provide suggestions, ideas, comments, or other feedback about the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use, modify, and incorporate that feedback without restriction or payment to you.

13. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” Saberin disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, or that it will meet your requirements or expectations. You are responsible for using the Service in a way that meets your own business, legal, and operational needs.

14. Limitation of Liability

To the maximum extent permitted by law:

  • Saberin and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages;
  • Saberin and its affiliates, officers, directors, employees, and agents will not be liable for any loss of profits, revenues, business, goodwill, data, or business interruption; and
  • Saberin's total aggregate liability arising out of or relating to the Service or these Terms will not exceed the total amount you paid to Saberin for the Service during the 12 months before the event giving rise to the claim.

These limitations apply regardless of the legal theory of the claim and even if a party was advised of the possibility of such damages. Nothing in these Terms limits liability to the extent such liability cannot be limited under applicable law.

15. Indemnification

You will defend, indemnify, and hold harmless Saberin and its affiliates, officers, directors, employees, and agents from and against any third-party claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • your or your users' use of the Service in violation of these Terms;
  • Customer Data;
  • your violation of applicable law; or
  • your infringement or violation of any third-party right.

We may participate in the defense of any such claim with counsel of our own choosing at our own expense.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws rules. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service must be brought exclusively in the state or federal courts located in New York County, New York, and each party consents to the personal jurisdiction of those courts. To the extent permitted by law, each party waives any right to a trial by jury in connection with any dispute arising out of or relating to these Terms or the Service.

17. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will provide notice by email, through the Service, or by other reasonable means. Unless we say otherwise, updated Terms become effective when posted. If you continue to use the Service after the updated Terms take effect, you agree to the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription.

18. General Terms

18.1 Electronic communications.

You agree that we may provide notices and other communications to you electronically, including via email, through your account, or by posting them through the Service.

18.2 Assignment.

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.

18.3 Force Majeure.

Neither party will be liable for any delay or failure to perform caused by events beyond its reasonable control, including but not limited to, natural disasters, labor disputes, internet or cloud service failures, war, terrorism, civil unrest, government action, or cyberattacks.

18.4 No waiver.

A party's failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

18.5 Severability.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

18.6 Entire agreement.

These Terms, together with any policies or documents incorporated by reference, are the entire agreement between you and Saberin regarding the Service and supersede any prior or contemporaneous understandings relating to the Service.

18.7 Survival.

Any provisions that by their nature should survive termination or expiration of these Terms will survive, including provisions relating to payment obligations, intellectual property, confidentiality, disclaimers, limitations of liability, indemnification, governing law, and disputes.

18.8 Relationship of the parties.

These Terms do not create any partnership, joint venture, employment, agency, or fiduciary relationship between you and Saberin.

18.9 Export and sanctions compliance.

You may not use the Service in violation of U.S. export control or economic sanctions laws. You represent that you are not located in, organized in, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions, and that you are not a person or entity prohibited from receiving the Service under applicable law.

19. Contact Information

If you have questions about these Terms, please contact us at:

Saberin Software, LLC

325 Oser Avenue

Hauppauge, NY 11788

Product: TickM

Email: hello@tickm.com

Questions about our terms? Contact us or review our Privacy Policy.